F A Q

Question: Do you sell to the public?
Answer: Generally, we don’t sell to the public but we have inventory.

Question: Can print with customized logo?
Answer: Yes, most of our products are OEM, we have 10 years’ experience in providing OEM service, and we can make your product perfect meeting the market’s requirement. Printing artwork or logo is provided by customer.

Question: Do you Offer free samples? How long it take to finish a sample?
Answer: Customized sample is viable with sample charge around USD100-300, it depends on the model you choose. It usually takes 7-10 working days to finish a sample without artwork. It need 10-15 working days to finish a sample with artwork.

Question: About OEM project sample
Answer:
Material: we usually use our existing material to make trial samples without printing for reference. By this way we can save a lot of time and money either to order customized material, or the fee of sample (Recommended). Or you will pay higher cost to order a customized sample with customized material and artwork printing with everything ready.
After you confirm the outlook of the sample and decide to make order, well make a free pre-production sample same with production order before production for your confirmation.
Sample fee: It’s returnable if you place order from us finally.
Quality of sample: For the handmade sample of OEM project, the samples are only for outlook reference, they’re not the same quality as at mass production.

Question: Is freight collect or pre-pay for sample?
Answer: Delivery cost is paid by buyer, you can choose freight collected by providing your account.

Question: Does factory pass any certificates?
Answer: Our factory is BV verified supplier, we have EN71/6P report for material and SGS report for factory.

Question: What color can I choose?
Answer: We can make follow customer PMS color for production order (Not for sample)

Question: IS price included the spare part, such as pump, rope? Can the price be cheaper?
Answer: NO. The price is not included optional spare part like air pump, rope unless the customer require. Of course, you will be offered a good discount for big orders.

If you want to know more information about our products welcome to contact us in any time, and welcome to our factory! Thank you very much for your attention!

If you want to know more information about our products welcome to contact us in any time, and welcome to our factory!

Guanddong Province, China

+86 189 3325 2496

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